Frequently Asked Questions

Standard delivery takes 2-5 business days for major cities and 5-7 business days for other areas. Express delivery (1-2 days) is available at checkout.

Yes! We offer free shipping on all orders over R1,500. Orders under this amount have a flat shipping rate of R150.

Yes, once your order ships, you'll receive an email with your tracking number. You can also track your order from your account dashboard.

Yes, we deliver to all areas in South Africa. Some remote areas may have longer delivery times.

We accept all major credit/debit cards (Visa, Mastercard, American Express), EFT, and instant EFT through PayFast.

Absolutely. All payments are processed through PayFast's secure payment gateway with 256-bit SSL encryption.

Currently, we only accept upfront payment through our online payment system. This helps us keep prices low and orders processing quickly.

We offer a 14-day return policy on most products. Items must be unused, in original packaging, and accompanied by proof of purchase.

Contact our support team to initiate a return. We'll provide a return authorization and instructions for sending the item back.

All products come with manufacturer warranty. For warranty claims, please contact us with your order number and description of the issue.

Our PC Builder lets you select components one by one to create a custom PC. It checks compatibility between parts and shows real-time pricing.

Yes! Create an account to save your builds for later or share them with friends.

Currently, we don't offer assembly services. However, all components come with manuals, and we provide support if you need help.